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Resolved! Tampered seal on new iphone 16 pro
Hi, I ordered an iphone 16 pro from EE using buy sim free device service. I received the device almost 7 days later since they didn’t have it in stock. Upon receiving my friend opened the device as it was a gift it had a tampered seal or maybe it wa...
Can I gift my free Apple Music add-on to my child who is EE customer?
I have received a 2 year subscription to Apple Music as part of my plan. I would like to gift this to my son who is also an EE customer, how can I do this?
TWO ROUTERS LATER AND STILL NO INTERNET
Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...
Have I fallen for an OTP scam?
Today I rang 150 to enquire about the spend cap. I was advised by the male operator to increase it from nothing to £10. The operator said he could do it from his end.He sent me a SMS with a pin and asked me for the number. I gave him the number.I rec...
Smart Wi Fi Pro
The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections. If I turn it off and on again it seems to pick up the signal. Certainly not what I thought I was paying for? Can anyone help please?
Changing direct debit details after my card was stolen
My revolut bank card was stolen and now I have to pay my bill. I want to change my direct debit account
SSL errors on websites since changing to EE
While with BT I could acces https://www.playnewz.com/Its related to an old FPS online game I have played for years.Since changing to EE the site throws SSL errors on connecting.The site admins say the website is configured correctly and that my ISP m...
Website and App still not working
Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...
Pixel 9 pro XL & pixel watch 3 RCS esim
Hello. I recently moved from another network to EE and ported in my number. For the first 24 hours RCS was stuck in setting up. Tried all of the recommendations on the web (Reddit, Google support etc) and ultimately full reset both my watch and phone...
