Re: Changing number PAYG
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01-04-2021 12:41 PM
Hello @Profile closed,
I just contacted Mobile Care team about changing my number due to nuisance calls but they replied that this service is only for customer with contract but not for pay as you go.
Is there a way to change my number while staying with pay as you go?
Thanks,
Akatsuki

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01-04-2021 02:40 PM
Hi @Akatsuki
Welcome to the EE Community,
If you call freephone 0800 956 3146 a advisor will be able to change your number due to nuisance calls let us know how you get on.
Thanks,
David.
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01-04-2021 03:57 PM
That shouldn't be so. There is even a Service Charge listed in the PAYG Non-Standard Price Guide for:
Changing your phone number £35.74
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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