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Re: Changing number PAYG

Akatsuki
Visitor

‎01-04-2021 12:41 PM

Hello @Profile closed,

 

I just contacted Mobile Care team about changing my number due to nuisance calls but they replied that this service is only for customer with contract but not for pay as you go.

 

Is there a way to change my number while staying with pay as you go?

 

Thanks,

Akatsuki

0 Helpful
2 REPLIES 2
Profile closed
Not applicable

‎01-04-2021 02:40 PM

Hi @Akatsuki 

 

Welcome to the EE Community,

 

If you call freephone 0800 956 3146 a advisor will be able to change your number due to nuisance calls let us know how you get on.

 

Thanks,

 

David.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎01-04-2021 03:57 PM

That shouldn't be so. There is even a Service Charge listed in the PAYG Non-Standard  Price Guide for:

Changing your phone number                                                £35.74

If you think I helped please feel free to hit the "Thumbs Up" button below.

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