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4gee wifi not showing on computer

stainah3
Investigator
Investigator

my computer cant see my 4gee wifi on available networks

I have to connect with usb to use on laptop

Conects to my mobile no problem

How can I fix?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @stainah3

 

Thanks for coming to the community. 

 

Which router do you have? 

 

Since your phone connects, have you tried forgetting the network on your computer and then connecting again? 

 

Thanks 🙂

 

Leanne.

View solution in original post

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @stainah3

 

Thanks for coming to the community. 

 

Which router do you have? 

 

Since your phone connects, have you tried forgetting the network on your computer and then connecting again? 

 

Thanks 🙂

 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

You PC may only be capable of 2.4 GHz WiFi but the mobile router is operating on 5GHz. Switch the mobile router to 2.4GHz.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

device is a 4gee wifi mini

diplayed as

4GEE-WiFi-3471-2.4GHz