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Re: Changing my SIM but keeping free boosts

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carolesul
Explorer

‎09-03-2021 11:38 AM

Could I request to change my SIM card to a larger size ? I have had my pay as you go for years, I would like to use it in my Galaxy phone but the Galaxy card slot is too small, thanks for your help

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎09-03-2021 09:42 PM

@carolesul : Order a replacement SIM online with the same no., plan & if applicable, credit at Order a replacement SIM for £1.50. Otherwise phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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5 REPLIES 5
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Leanne_T
EE Community Support Team

‎09-03-2021 01:32 PM

Hi @carolesul

 

Thanks for coming to the community. 

 

You can order a replacement SIM through your My EE, or give us a call and our Pay as you go Care team will get one sent with the same number for you 🙂

 

Leanne.

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XRaySpeX
EE Community Star
EE Community Star

‎09-03-2021 09:42 PM

@carolesul : Order a replacement SIM online with the same no., plan & if applicable, credit at Order a replacement SIM for £1.50. Otherwise phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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carolesul
Explorer
In response to XRaySpeX

‎09-03-2021 10:12 PM

Thank you, I have  ordered a new sim , very friendly at EE.

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XRaySpeX
EE Community Star
EE Community Star
In response to carolesul

‎09-03-2021 10:14 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to carolesul

‎10-03-2021 07:52 AM

Glad you got the help you needed and have ordered a replacement SIM card @carolesul

 

Come back to the community anytime. 

 

Leanne. 

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