Ps5 console

[aliangeloumae98]

Hello does anyone know if it's possible to get ps5 console  whilst on pay as you go only ?

[Chris_B]

@aliangeloumae98   Not from EE it’s not as you have to be on a 24 month contract and be within the first 17 months of that contract. 

[Smithy3879]

I am on a 24 mnth contract and within the first month and it still woukdnt ket me buy it. 

[Christopher_G]

I'm sorry to hear that, @Smithy3879.

Have you recently upgraded or is it a brand new contract?

Chris

[Smithy3879]

Yes upgraded last week and been with Ee for over 10yrs

Sent from my iPhone

[Christopher_G]

I'm not sure why it wouldn't let you add it, in that case, @Smithy3879

I'd recommend speaking to our Mobile Care team to check your add to plan eligibility. Hopefully they can make sure you're able to order one next time they become available.

Chris

[Smithy3879]

Ive tried contacting them - no response ive tried twitter no response, communication from Ee isn't great at the moment. Ive tried live chat doesnt work!

Sent from my iPhone

[NickMickJ]

I have a rolling Sim only contract with Ee. I’ve also been a customer for over 10 years. Am I eligible for a Ps5?

[Christopher_G]

What happens when you try to use live chat, @Smithy3879?

Were you not able to get through on 150?

Chris

[Christopher_G]

Hi @NickMickJ

Add To Plan products are available to EE pay monthly customers who are within the first 17 months of their 24-month mobile contract. 

Chris