Previous itemised bills

[coopersheen]

Hi, I really need itemised bills from the previous 2 months but haven't been paying for itemised billing. Is there any way to get previous itemised bills. This is a very important and sensitive matter.

[XRaySpeX]

@coopersheen : Itemised Billing cannot be retrospective. But why do you need an itemised bill? Your ordinary bill will show all your charges.

[coopersheen]

I don’t know if I have the right meaning:

I need to see all calls made from my phone over the last couple of months, I thought this was through itemised bills

[XRaySpeX]

You mean including calls that you weren't charged for? Yes, that's what itemised billing is for but you can't get it for the past.

[TomForan]

Thank you for your assistance. Still looking for an answer but do appreciate your post. Tom.

[XRaySpeX]

Dunno what you are looking for. You've had your answer. You need to be paying for itemised billing at the time you want to see these bills for not afterwards.

[coopersheen]

Tbh I was just looking whether I could find out how long my partner has been having an affair actually

the rude response was not called for

[XRaySpeX]

We're not PIs.

[bristolian]

Your other possible course of action is to pursue the Subject Access Request process - there are details on this EE help page 

You've been correctly advised regarding itemised billing - it's a chargeable extra and can be applied by calling EE C/S, but is not retrospective.

[coopersheen]

Thank you for your kind response @bristolian