Pre Ordered phone but plan is now cheaper

Billy_G88 · ‎24-03-2020

Hi Team, hope everyone is staying safe,

My question is, I have pre ordered a new phone in store and ordered it along with the plan that best suited me. This plan is now advertised at a lesser cost, will this be mirrored when I collect the phone and complete the contract?

Regards

Chris_B · ‎24-03-2020

@Billy_G88 No it will not. The tariffs you see now are if you take that tariff now.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎24-03-2020

@Billy_G88 No it will not. The tariffs you see now are if you take that tariff now.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Pre Ordered phone but plan is now cheaper