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Add to basket is broken
The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...
Trying to cancel my watch contract that expired in Jan 2025
Have been trying to leave via manage products, I select I do not want to keep current number on the watch plan. It then sends a verification one time pin to the number associated with the watch, which I have never used on a mobile. I cannot receive t...
Why is ee website so crap
Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it
Urgent help needed - live chat not working
The EE chat option is not coming up when I log into my app. We are abroad, my partner has had his phone stolen. I have tried to ring EE off my phone, the number is not working. There is no email address. I've tried different numbers, turned my spend ...
EETV taking ages to load on Apple TV
Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...
TP Link MR6400 router used to work for years until today - any ideas?
So, have had a TP Link MR6400 with an EE sim card for a few years and all was working fine until today.Now, it fails to connect to the internet.I gather that EE were doing some work in the local area very recently, possibly today but it is hard to fi...
How do I set up Norton anti-virus without an EE phone
I've just moved my broadband to EE, having been years with BT.I was told I can have up to 15 devices protected by Norton but on moving through the set-up screens it only seems to give the option of completing set-up with two factor authentication wit...
Wifi plus flashing orange
I have connected a new router but when trying to connect the wifi plus it just flashes orange but does nothing else. Please help.
