A20E SAMSUNG PHONE

[George1960hay]

Hi my phone keypad isn't working  properly  sometimes when u press a letter it doesn't go so u have letters missing in the words does the extended warranty  cover the repair of my phone thanks george 

[Christopher_G · Accepted solution]

Hi @George1960hay

Have you tried backing up all of your information and restoring the phone to factory settings? Doing that can help with keypad problems like this.

Chris

[George1960hay]

Hi i asked a quistio the other night regarding  my A20E phone about the key pad not working properly  I got a reply saying to reset phone and try  I reset phone and key pad is now working thank you  

[George1960hay]

Hi i have done the reset and it's working great thank you george

[Christopher_G]

Lovely stuff, @George1960hay.

Thanks for giving that a try, glad it's working properly now. 

Chris 🙂