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Porting

Andytimson
Visitor

‎09-06-2020 11:06 PM

i have just set up a new contract with an iPhone 11 I want to keep my number. My previous contract was with EE and my new contract is with EE any help would be very much appreciated 

 

thanks!

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎10-06-2020 12:42 AM

@Andytimson : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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