Porting
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08-06-2021 06:41 PM
Would it be possible to port from virgin media broadband to ee broadband?
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08-06-2021 07:01 PM - edited 08-06-2021 07:19 PM
No, that's the 1 ISP that it's not easy to migrate between. They are diff networks. It all has to be done manually by you. You'll need to:
- Apply to EE for BB.
- After accepted & when gone live contact VM to cancel your BB contract with them & deactivate it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-06-2021 07:31 PM - edited 08-06-2021 08:23 PM
May not apply, but if the property has not had a telephone line for some time, a connection charge may be applicable for ADSL or equivalent (FTTP may be different, if relevant).
This is another of the oddities of moving from Virgin Media to an Openreach reseller (BT in my case).
Your new provider should have online advice, e.g. https://www.bt.com/broadband/switch/
Edit: a little advice regarding switching from Virgin Media to EE: https://shop.ee.co.uk/broadband/switch-broadband
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
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08-06-2021 08:19 PM - edited 08-06-2021 08:34 PM
- For any EE BB product other than FTTP there will be a charge of £50 for an eng visit to install a BT-based landline if there isn't already 1 present.
- BT Consumer is not EE & their advice may not necessarily apply to moves to EE. General industry-wide advice can be found in ThinkBroadBand: Cease & Provide
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
