PlayStation 5

elka12golf
Explorer

Hi I ordered 2 PlayStation 5 one was for my husband the other for my daughters husband both placed within 10 mins of each other . I have received one but heard nothing about the other one. Was there a limit to 1 per account . Thanks 

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@elka12golf  There is no limit.  You might of got one as there was one available to be allocated to you the other might not of been at the time be available to be allocated to you.     10mins is quite awhile when lots of customers are trying to order these.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @elka12golf

 

Thanks for coming to the community. 

 

Do you have a pending payment for the second order? 

 

Did you receive two confirmation emails? 

 

Thanks. 

 

Leanne. 

Hi yeah I have a second pending payment and two different order numbers and emails . Thanks 

Leanne_T
EE Community Support Team

Thanks @elka12golf

 

In this case, please give us a call on 150 and the team will check your order for you. 

 

Leanne.