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Unable to add Playstation 5 to my EE plan

gjdand
Visitor

‎23-11-2021 02:08 PM

Hi,

 

I am a SIM only pay monthly customer and i am unable to add the PS5 to my monthly plan. I know someone else is able to add it to their pay monthly plan. Anyone know why I can't?

0 Helpful
1 REPLY 1
StevenMc1
Contributor
Contributor

‎23-11-2021 03:03 PM

Heard that they had stopped people using the ATP for such items. Maybe have been down to numerous factors, although on the T&Cs it stated something along the lines of if you had a SIMO for 6+ months you could add the product you wanted. I'd also imagine if you had missed a payment then they'd maybe decline for that reason also. 

 

I know at the turn of this year I tried unsuccessfully to get an XSX and it was down to me missing payments due to unemployment. Got my XSX today though.