For up-to-date information and comments, search the EE Community or start a new topic. |
21-06-2021 01:50 PM
hey all I reset my Apple Watch to add it to my new phone but now my plans gone? I had unlimited data with the watch but now it says but a add on when try set network up, what should I do?
21-06-2021 03:47 PM
Hi @Popvinyl25.
Welcome to the community.
Do you get an option to add a data plan?
Are you getting an error code or message?
Jon
21-06-2021 03:50 PM
Hi no just says a 10gb plan for £7 but I had unlimited on it when it was synced to my old phone, there’s no option for that plan when I try to add data on my phone to my watch.
21-06-2021 03:54 PM - edited 21-06-2021 03:54 PM
@Popvinyl25 , are you still within your 24 month contract? If so, I would suggest ringing customer service, they should be able to help sort this out.
You know that after 24 months, the plan will be 10Gb for £7.- per month?