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Pixel 5 - Android 12 Corruption

Scibbz
Explorer

‎07-11-2021 05:36 PM

Hi folks, reaching out to see whether anyone else has had this issue. Pixel 5 updated to Android 12, after it updated, pixel launcher kept repeatedly crashing and the phone would only allow for data factory reset, or try again. The issue seems to be when restoring my Data onto the phone, but obviously, I don't really want to start from scratch...

I reached out to Google and their resolution was to send another device under warranty but it takes 5-10 days to complete the process. Kind of need the phone though.

 

I tried multiple factory resets and I've now put my device back onto Android 11. I can't see a resolution to this, and was wondering whether anyone might have any advice other than, wait for a fix that potentially may not happen! 

 

Thanks 

Scibbz

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎07-11-2021 09:01 PM

Hi @Scibbz 

 

You are better off searching and posting here:

 

https://support.google.com/pixelphone/community?hl=en

 

Thanks



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0 Helpful
Scibbz
Explorer
In response to Northerner

‎07-11-2021 09:39 PM

Thanks @Northerner 

 

I'll give it a look 🙂

0 Helpful