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Picture message charge

sudhav62
Visitor

‎21-10-2021 08:56 PM

I have been charged for picture messages in October , and I did not use or get such messages.

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎21-10-2021 09:09 PM

@sudhav62  You’re not charged to receive MMS.   You are charged if you send to multiple receivers of a message ( I think it’s 4 or more ) as the device changes it to an MMS or you are sending emoji’s ( not using iMessage).  It can also change it to an MMS if you send a message that is over 160 characters.   160 characters is a text message limit and blank spaces within a message are also characters of that message. 

Jon_K
Former EE Employee

‎22-10-2021 08:32 AM

Hi @sudhav62.

 

Welcome to the community.

 

Does this look like it was a one-off type of charge or have you been charged for multiple MMS messages?

 

Jon

0 Helpful