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Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
TNT Sports Bundle
I recently bought a Samsung TV through EE and it says it came with 24 months of TNT Sports.Got the TV but absolutely no information about the sports thing and I have no idea how to activate it.There’s absolutely no info with the TV or in any email. W...
Openreach do not want to be reached.
I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....
No calls
I can’t receive a single call for some reason and this chat just appears after 24h without access to it.It is very disappointing that I have no email to contact the support team, because I couldn’t call or receive any calls back from the costumer ser...
EE TV App on iPhone
When I login to my EE TV app on my phone it comes up with no subscription found despite having an active subscription and using it on my Apple TV 4K I got from EE. Any ideas what the issue is and how to fix it?
Wife swap
Hi
Broadband kit arrived but I am changing my home address
Hello, My new EE braodband kit arrived a few days ago. However, we now have plans to shift to a new location. I just got an email asking to return the kit. Should I return it or can they allow me to take the new broadband kit to my new location when ...
Resolved! Scam to all numbers from 150
I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...
I can NEVER upgrade online
I have been with EE for many many years. Everytime I want to upgrade I can't fo it online and have to ring EE, spend ages on the phone and that isn't an easy way to do it when I can't compare options. Last two times they've said I can't upgrade onlin...
Attempting to upgrade
Hello,I am online and attempting to upgrade my old Huawei phone that went out of contract in 2023, to a cheaper deal than I am currently paying ( for a Samsung 25 or similar) but I keep being told that the monthly repayments aren't suitable for my in...
