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Phone not charging

ssgoering
Visitor

As part of my 24M plan I received a Huwawei P Smart phone which is no longer reliably charging. Original charger cable and plug changed. Same problem. What are my options to fix / replace this phone? Purchased February 2019

 

 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @ssgoering

 

Welcome to the EE Community. 

 

I would recommend either giving our technical care team a call who can complete further diagnostics or contact Huawei directly.

 

Katie 🙂