Phone contract ending

Susan95
Investigator
Investigator

My IPhone 11 Pro contract ends on the 3rd of October, which I am looking at upgrading to a Sim Only Plan, I was wondering, if I purchase my Sim Only Plan today, would I still be able to pay this months last contract payment?

 

Also will my contract end when I purchase the Sim Only Plan or will I need to ring up to cancel? 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You've already paid a month in advance. When you upgrade you will pay pro-rata for each for the period you have them. So you'll probably get a rebate for the old contract.

 

If you upgrade & not just get a new contract, the new contract will replace the old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

You've already paid a month in advance. When you upgrade you will pay pro-rata for each for the period you have them. So you'll probably get a rebate for the old contract.

 

If you upgrade & not just get a new contract, the new contract will replace the old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

 Thank you so much for responding back.

 

So if I upgrade on the EE app right now and request a Sim Only Plan, once my new sim arrives and I put it in to my phone, the contract ( I have now ) will end?

 

Which my Sim Only Plan will kick in then?

XRaySpeX
EE Community Star
EE Community Star

Yes, the new replaces the old.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Taking the "upgrade" terminology aside for a moment, all you are doing is changing the payment plan on an existing EE subscription.


That doesn't create any requirement for a new SIM unless there is a specific fault with your existing one that renders it unsuitable.


The changes to your payment plan will normally be actioned somewhere between "immediately" & a day or so later, and your next bill will include pro-rata credits & debits to reflect the mid-cycle change of plan.

 

You may then receive the "new" SIM a little while later - which, if your existing SIM is working, you may file appropriately or retain as a spare - as you prefer.