If you're saying that, regardless of signal bars, your calls are dropping in multiple locations whenever you use the phone's earpiece, that sounds horribly like a faulty phone to me. Although I'm at a loss why the phone's earpiece should cause the radios to drop calls, I would expect loss of incall audio to be more what you'd experience.
Do you know of anyone else on EE you could compare notes with? And perhaps swap SIMs with, to see if the fault follows the SIM or stays with the phone?
Thank you for the reply it means a lot, especially overseas at the moment. I have no idea, I do not understand why the phone does this, it is especially frequent when I am overseas. When I but it on speakerphone however, the phone is fine. Bizarre!
Yes I have done that as well. It is very bizarre, as I have always had Apple phones and I have never had one do this. The phone has also had the carrier settings updated as well so the phone is as up to date as can be.
It happens wherever I am. To be honest, I don’t make a great deal of calls when I’m in the UK anyway, but overseas it has become and annoyance. Calls via third party software (WhatsApp, Facebook) are fine. The phone is only 7/8 months old.
Im not certain when I will return to the UK, maybe in a month.
