For up-to-date information and comments, search the EE Community or start a new topic. |
29-07-2020 12:05 AM
I have upgraded my phone early, and would like to check that it’s legit, I received two separate messages from two number claiming to be ‘EE’. Can someone check this for me?
29-07-2020 09:13 AM
Hi @kerifirks.
Welcome to the community.
How did you upgrade?
Have you had a confirmation email from EE?
When did you do this?
Jon
29-07-2020 09:37 AM
29-07-2020 10:08 AM
Thanks @kerifirks.
DPD will send you a text when your phone is out for delivery.
If you don't get that text within a few days of upgrading, I'd recommend contacting our Customer Care team so they can check your account.
Jon