Phone Upgrade

[kerifirks]

I have upgraded my phone early, and would like to check that it’s legit, I received two separate messages from two number claiming to be ‘EE’. Can someone check this for me? 

[Jon_K]

Hi @kerifirks.

Welcome to the community.

How did you upgrade?

Have you had a confirmation email from EE?

When did you do this?

Jon

[kerifirks]

Hi there,
I upgraded yesterday, I received an email confirming that I have purchased
a new phone, however no money has been taken from my account, and I haven’t
received any other emails or text.

Thank you
--
Sent from Gmail IPhone

[Jon_K]

Thanks @kerifirks.

DPD will send you a text when your phone is out for delivery.

If you don't get that text within a few days of upgrading, I'd recommend contacting our Customer Care team so they can check your account.

Jon