Perks not working

[Kazmcg]

I’m trying to get my EE perks number but can’t get logged on. Tried the reset but it doesn’t work. Has things changed? 

[Laura771]

I’m having the same problems can anyone help

[Laura771]

I’m having the same problems can you help

[Leanne_T]

Hi @Laura771

Welcome to the community. 

What happens when you try and log in? 

Thanks 🙂

Leanne.

[Laura771]

Hi it just ask for my password the says it’s invalid and after I reset the password and try again it says the same thing

Sent from Yahoo Mail for iPhone

[Leanne_T]

Hi @Laura771

Thanks for coming back to me. 

If you can turn on private messages in your community profile, or send me a message with the email address you used to register, I can help you get this sorted 🙂

Speak soon 🙂

Leanne.

[Laura771]

Hi I think that my private message on 

[Leanne_T]

Hi @Laura771

Sorry, they don't seem to be on at the moment I am unable to send you a message, 

Can you check your preferences using this link, do you have private messages turned on? 

Thanks 🙂

Leanne. 

[Laura771]

I went into privacy and put it to all 

[Leanne_T]

Hi @Laura771

Can you try sending me a message with the email address, does the message send? 

Leanne.

[Leanne_T]

Hi @Laura771

The message has sent now 🙂

Please check your inbox. 

Leanne.