Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Pay as you go sim, how can I show ‘proof of phone bill’?

Nicoleee82
Visitor

‎17-03-2021 05:54 PM

I’ve been asked to show proof of phone bill on a app of mine however never had a contract only ever had my pay as you go Sim which I top up £10 monthly, been struggling to find where I would find ‘proof of my phone bill’ not being on a contract phone

0 Helpful
2 REPLIES 2
Alex_S
EE Employee

‎17-03-2021 06:27 PM

Hi @Nicoleee82,

 

Welcome to the community 🙂

 

You are not issued a bill on a pay as you go account.

 

Does the app specifically ask for a mobile phone bill? 

 

 

Alex 🙂

0 Helpful
EssexBoyEE
Ace Contributor
Ace Contributor
In response to Alex_S

‎17-03-2021 07:33 PM

If your being asked for this as Proof of Identity, ie Proof of Address, then this is normally a Ultillity Bill, ie Fixed Line Rental or Fixed Broadband that is billed to your Home Address, some Companies will also accept a Monthly Contract Mobile Bill but not all, I don't believe any of them will accept a PAYG Mobile Account or Bill.

0 Helpful