Paid invoice not showing on MyEE

Auldiley
Visitor

‎07-12-2021 08:32 AM

Hi my first EE payment (4th January 2021) shows as paid by DD on my MyEE account but there is no invoice to download for tax purposes. There is a January invoice covering the monthly billing due at the end of the month but this first payment is not accounted for. How can I get an invoice for this?

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2 REPLIES 2
Leanne_T
EE Community Support Team

‎07-12-2021 10:26 AM

Hi @Auldiley

 

Thanks for coming to the community. 

 

Have you checked your bank to see if a direct debit has been taken? 

 

Speak soon 🙂

 

Leanne.

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XRaySpeX
EE Community Star
EE Community Star

‎07-12-2021 11:13 AM

Are you sure you are on a business a/c? EE does not issue VAT receipts on personal a/c's.

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