Paid early upgrade

[lilbird]

I paid to upgrade early and didn't get my phone till today 2 weeks after I paid I only had 2 more weeks till I could get upgrade free surely I shouldn't have to pay the full £69 or £67 upgrade fee 

[David]

Hi @lilbird 

Welcome to the EE Community,

you will need to speak with customer services on 150 if you wish to dispute the charge as there is no account access here on the community.

Thanks,

David.