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Package renewal Issue

Moe6
Visitor

‎18-03-2021 06:07 PM

Hi Agent, I topped up my account with 10 gbp and i'd like to subscribe to the monthly bundle 8 gb 100 calls unlimited SMS! but it shows me on the website here that it will renew on 26th of march instead of 18th of april. I am relying on your support to change the renewal date to be in April instead of late march 

Thanks

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎18-03-2021 07:49 PM

@Moe6 : Buy the pack you want now & then text NOW to 150 to make it start now & expire on 18 April.

 

However there is no such pack as you describe. The nearest is PACK10 of 4GB, 100 mins & unlimited texts for £10.

 

P.S. I'm not a spy! I'm a user just like you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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