The EE Community

two phones

Yvm302

Keep getting YVM302 error message. Do EE take no responsibility for the aerial not working?

Transfer from BT

Hi put a order in on January 30  transfer from BT but still haven’t had anything done ,had a appointment but never showed.

Returned

Hi I have returned  all equipment  on 12,03 25

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Re: How to access live chat?

Hello

Wheres my free Xbox GamePass?

Ive had an EE account for years with a single Sim only package. In October I moved two other mobile numbers across to EE and signed up for their new Fibre package. As part of that, I was supposed to get Xbox Gamepass. I was initially told that once t...

Re: Service not working abroad

Hello @Greenone1.  Thanks for coming here.  Are you pay as you go or pay monthly? What country are you currently in? When you arrived did you receive a welcome text? Katie

New Sim

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer  

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?