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PS5 order

Patdavid24
Contributor
Contributor

‎26-10-2021 10:10 AM

Today i made a PS5 order as i had registered to order. The payment is showing on pending transactions on my account but i have had no email confirmation. Can you confirm if you have the order

13 REPLIES 13
Patdavid24
Contributor
Contributor
In response to Christopher_G

‎27-10-2021 02:16 PM

Still no email come though can you suggest anything?

0 Helpful
Christopher_G
EE Community Support Team
In response to Patdavid24

‎27-10-2021 02:31 PM

I've sent you a private message, @Patdavid24.

 

Chris

0 Helpful
Fi15
Investigator
Investigator
In response to Christopher_G

‎28-10-2021 11:28 AM

Hi my partners ordered a ps5 when it went live he has a pending payment on his account still but then the website crashed so he hadn't got a confirmation code or anything and not recieved an email is there any way to find out whether he has been successful in getting one as still haven't recieved any information either way to say yes or no? 

 

Thanks fiona

0 Helpful
Leanne_T
EE Community Support Team
In response to Fi15

‎28-10-2021 11:30 AM

Hi @Fi15

 

Thanks for posting. 

 

If your partner gives us a call on 150, the team can check if the order has been successful 🙂

 

Leanne.

0 Helpful