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Can you pin favourite channels in the main menu?
Hello,I have just got EE TV, is there a way to select and pin my favourite channels to the main menu for ease?Thank you.
Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.
Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...
Website never works properly
For a market leading company, the EE website is an absolute joke and has been for as long as I can remember.I've been trying to research various EE product to buy, but keep getting"Oopps, that didn't work, please try later"Error xxxx bad requestError...
This service isn’t working right now
Looking to report a coverage issue in my area. However when raising a request. I'm faced with "This service isn't working right now".Is this system down or disabled?Signal in my area has always been poor. Even with a pretty new device. S24 Ultra.Chee...
No WiFi Calling?
Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working
How do I change my display name on the EE Community?
Hi everyone,I’ve been looking through my account settings on the EE Community but can’t seem to find an option to change my display name. I know you can update your personal details for your EE account through the website or the app (for example, edi...
EE Perk Account Deactivated
Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...
Wifi question please
Ive only just joined EE and when i go to settings i have two options for EE Internet, can anyone explain what they are about, and should i be using the wifi at home?When i was with VM i just had the one im worried that im getting charged by using ...
Free 6 months of Apple TV. How do I get it?
On my browser I am logged into ee. I go to Manage -> TV & Sport -> Get Extras -> Apple TV £0 for 6 months, then click ADD. I then get kicked to EE TV Packages and can't add Apple TV.
Resolved! £30 charge showing in email
I ordered a fibre broadband upgrade from 150 Mbps to 500 Mbps yesterday on what appeared to be a great offer. However, my order email shows a charge of £30 for "One-off charges including activation, installation and delivery." Surely this can't be co...
Latest from our Blog
Introducing Safer SIMs
These school holidays, 3.8million families are set to debate smartphone rules with their kids. To help, EE – the UK’s best network for families – today is launching a new suite of Safer SIMs . Safer S...
Switch on Netflix with EE TV
Here's a quick look at some of the highlights already available on Netflix, and some exciting new content coming soon. Out now Ginny & Georgia: Season 3 As Georgia's trial sends shockwaves through We...
Back to school tech deals
The move from summer into autumn means a fresh start for many. Whether it’s heading back to school, going to college, or returning to work after the holidays, you want to be ready. At EE, we have ever...
The P.H.O.N.E Chat
Giving your child a phone is a big deal. Not just for them, but for you too. You need to guide them through chats, safety on social media and everything online. That’s why we’ve created our P.H.O.N.E ...
