I recieved the text last week went online ordered a PS5 was charged the £10 fee but no confirmation?? When I phone EE they said they couldn't confirm as it was done online was then told if I was charged then the order would've gone through?
Can you check your junk/spam folders for a confirmation email?
If the fee has been taken it's likely your order has gone through, you should receive confirmation from DPD about your delivery when it's ready to be delivered.
