PAYG sim with credit showing "unregistered sim"
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24-07-2020 10:31 PM
Why is my PAYG sim showing as "unregistered sim" on the screen?
There is lots of credit on it.
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24-07-2020 10:44 PM
On what screen? Have you registered it to MyEE, altho' you don't need to to use it?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-07-2020 12:00 AM
On the phone screen.
I turn the phone on and it says "unregistered sim" - it is showing full signal.
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25-07-2020 02:51 AM
What does texting AL to 150 from it fully report verbatim?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-07-2020 02:29 PM
Text AL to 150; The phone says "sending failed"
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25-07-2020 02:33 PM
Have you put an EE SIM into an EE or unlocked phone?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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25-07-2020 03:08 PM
The phone is an LG KG275 - it doesn't have any network branding and only LG logo is showing when you power on/off.
Is there a way to check a phone if it is unlocked?
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25-07-2020 03:20 PM
1 way is to put another network's SIM in it You have & it implies it's locked to some network other than EE.
Where did you yourself get this phone originally?
I don't know that phone but look for the name of its network in:
- Connection Settings / Mobile Networks / APNs
- About Phone / Status
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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26-07-2020 09:26 AM
My friends Lycamobile SIM works in it.
In the middle of the screen it says "O2" and at the bottom "LYCAMOBILE"
I bought this phone from someone used as a backup.
There is no;
- Connection Settings / Mobile Networks / APNs
- About Phone / Status
Just;
Menu--> Settings --> Network Selection --> Automatic/Manual/Preferred
This is an old style GSM phone not a smartphone.
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26-07-2020 09:35 AM
Does the SIM work in another phone?
When was it last used? iirc, if SIMS aren't used on PAYG for 6 months it gets kicked off/de-registered from the network.
