PAC code

[Refi]

Could someone help. I require my PAC code to keep my number. I have text 65075 and can’t have it send because I have a multiple subscription account. I tried to call 150 and they won’t answer this query due to corona virus and I can’t find information on how to access my PAC code apart from directing me to community. I’m changing networks and really need to keep my number. Any help will be very much appreciated! Thanks 

[Profile closed]

Hi @Refi 

Welcome to the EE Community,

If you log into MyEE click on account settings on the left hand side then click switching > switch from EE > get your switching code > then your PAC code will be displayed.

Thanks,

David.

[Refi]

Hi David, thanks for trying to help, I did the step you advised but it appears this action isn’t possible. I got a exclamation mark and told to call 150 or speak on live chat. I tried live chat and a message came back saying to call 150 bit when I called 150 they tell me to go to the website and then the website directs me to community. I’m losing the will here. I tried to get a good deal to stay with EE but they were unable to offer this and I feel like I being penalised for trying to get a cheap deal and going elsewhere!

Sent from my iPhone

[Profile closed]

@Refi call freephone 0800 317 720 you will be able to get through to a customer service advisor without any options 🙂

[Refi]

Thanks ☺️

Sent from my iPhone