PAC code

ltones · ‎08-10-2021

So I need a pac code for my phone I’ve tried this through social media won’t do it I asked for a call back still waiting tried to do it through my app but it’s not working and I also tried to do it through text messages but it won’t do it that way either as I’ve got two contacts help fed up

XRaySpeX · ‎08-10-2021

As you have more than 1 no. on your a/c you can't request your PAC via text. Instead you need to call CS for it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎08-10-2021

As you have more than 1 no. on your a/c you can't request your PAC via text. Instead you need to call CS for it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎09-10-2021

Hi @ltones

Welcome to the community.

If you give us a call on 150, the team will be able to help you get the PAC code for your phone.

Thanks 🙂

Leanne.

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PAC code