PAC code not received from 65075
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01-04-2021 09:37 PM
I am leaving EE and I have sent two texts to 65075 requesting my PAC number - it has not been received.
Does it make a difference that I have already activated my new SIM with GiffGaff and that I have also requested (today) for EE to unlock my phone?
I really want to take my number with me so I hope there is a solution!
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01-04-2021 09:40 PM
I have also requested the code twice - and it has not been sent. Did you get it in the end? How?
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01-04-2021 09:44 PM
@Sheppy25 Having a new sim doesn’t effect requesting a PAC by text. The service is provided by Ofcom not EE so if your having issues with this then I suggest you call EE customer services to request your PAC code. Your not the first to have issues with this service.
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01-04-2021 10:02 PM
Great thank you 🙂 I wasn’t sure if I had done something wrong!
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01-04-2021 10:05 PM
Do you have more than 1 no. on your EE a/c? If so, you can't request a PAC by text; you have to phone.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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01-04-2021 10:07 PM
Thanks, but no I just have one number.
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02-04-2021 08:49 AM
