Today twice, I have requested my PAC Code by text. Both times I received no code. Shortly after I received a call from EE, asking the reason why I want to change provider, I finally ended the call because of too many questions and my answers was getting too personal.
Why am I finding so difficult to leave EE. Why does EE offer a text service for customers to request the PAC Code, when actual fact the code did not come through. I should not be forced into talking to someone on the phone questioning my decision to leave?
Do you have more than 1 no. under the same a/c? If so you can't request a PAC by text.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
