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Osprey mini flashing red light

Swansong
Investigator
Investigator

Mifi red light flashing at 4g for last couple of hours can't connect to internet

6 REPLIES 6
Alex_S
EE Employee

Hi @Swansong,

 

Welcome to the community 🙂

 

Can you let me know which mobile MiFi device you are using?

 

Do you have an EE signal on your mobile phone in the same area?

 

 

Alex 🙂

XRaySpeX
EE Community Star
EE Community Star

Are the 3G & SMS lights green?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
 In the same placeHi yes I have a mobile signal with ee

Hi it is an osprey mini , called ee said I had a flashing red 4g light on myfi and couldn't connect to internet ,was advised to use a pin and reset the device but this made it worse did have one blue light alongside the red flashing light ,that blue light has now vanished ,the guy I spoke to said he couldn't do anything and someone would be in touch in the next 24hrs !

Hi only have 1 light on my osprey mini and that is red and flashing ,not had this problem before, all lights are on at beginning then only 1 red light

XRaySpeX
EE Community Star
EE Community Star

@Swansong wrote:

all lights are on at beginning


What ALL lights if it has only 1 light?

 

I have the Osprey Mini & it has:

  • On top, a line of yellow lights indicating signal strength.
  • Below those, 3 blue when lit lights, 4G, 3G & Envelope (SMS).
  • At front, the power button with 4 yellow sectored lights indicating battery strength.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP