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Community Activity
Lost Mobile number after accident and abroad, timed out
Good day to all, Awhile ago my phone was stolen in Spain, the account lay dormant, I'd paid the bill eventually although it was to late to secure my phone number. I asked for the reissue, I'd had accident and got better, losing emails and numbers was...
Poor broadband customer experience
I have had 2 very poor experiences with my broadband account in the past 8 months. Firstly, EE couldn't close my legacy account correctly and continued to bill me incorrectly for a service I wasn't using. I took it to the Ombudsman and won, as they w...
iPhone11 to 14
I am on a monthly sim only contract with EE. I currently have an iPhone 11. I’ve just bought an iPhone 14 from my friend. To use this I now need to have an eSIM and no longer use my physical sim ? how do I go about this? Do I do it through my iPhone...
App sign in
The EE app is one of the most frustrating ever. Every time I try to check something simple I go round and round in circles entering codes sent to my e mail and then my phone, then my products don’t show. When I try to (re) link them it doesn’t let me...
Telephone contact number
Anyone got a phone number for new customers. I've ordered EE TV & Broadband and it's been a month and they still haven't connected me up on the Broadband, I need to speak to someone as the website is pants!
Smart Hub SH32B and printer
I’m having trouble finding a laser printer that will work with 5G. I have the Smart Hub SH32B, is this dual band? I don’t understand much about the technical stuff, but someone told me that all I need do is enter 2.5ghz (?) when setting up a printerT...
Still a dead after 6 months
Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
My daughter got code on mobile via tick tock shared
My daughter got message on tick tock and shared a code with phone number without talking to me now 4 x £39.99 added to bill ... we have spend cap need to speak to someone
HR Response
Read moreHi, I needed a reference for a new place I’m renting and I can’t seem to get a response from HR and it’s delaying my move, is there anyway I could get a reply faster? It was sent over a week agoHi, I needed a reference for a new place I’m re...
