Ordered on 21st December nothing received yet

[upsetcustomer]

Hi

Placed an order on the 21st december, no order received yet. Order confirmation email has been received. Can't get through when I call 150. Trying social media profiles

Order ref: xxxxxxxxxxxx

Please advise as soon as possible as I am running out of time and if I can't get this phone I need to order from somewhere else asap

thanks

[mod edit: please do not post order numbers on the public board. Thanks!]

[Katie_B]

Hello @upsetcustomer. 

Thanks for ordering with us. 

Please can you confirm what phone you ordered?

Katie 🙂

[upsetcustomer]

Hi Katie! I'm waiting for a Nokia 1.3 Order number: xxxxxxxxxxx Order date: 21 Dec 2020

[Jon_K]

Hi @upsetcustomer.

Have you tried tracking your order in our online order tracker?

DPD will text you when your order is ready to be delivered.

Jon