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Ordered iPhone XS max a week ago

Jseymour305
Investigator
Investigator

Upgraded a week ago to the iPhone XS Max ... got an email straight away saying order on its way still no sign of my order and my tracking is saying can’t display right now when I try to on the website? How much longer should I wait as I’m going on holiday next week for 3 weeks and would of liked the phone before then.

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Jseymour305

 

Welcome to the community.

 

If you give our customer service team a call they will be able to get your upgrade order looked into, and give you an update

 

Let me know how you get on 🙂

 

Leanne.