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Ordered an add on accessory still had no dispatch info

tylagismo2
Explorer

So I ordered Breath of the wild for the switch as an add on accessory days ago the pre payment came out and they sent a confirmation email and order number but I can't track anything and I've had absolutely no more emails about dispatch or even delays for dispatch which I would understand

Anyone else had similar issues?

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @tylagismo2,

 

Welcome to the EE Community. 🙂

 

When did you place your order?

 

You should receive tracking details as soon as your delivery slot is confirmed.

 

Thanks

 

James

I ordered it on the 24th it said it was in stock so I was just thinking it should've at least dispatched by now 

 

But I could also be being impatient

 

Thank you! 

James_B
EE Community Manager
EE Community Manager

Hi @tylagismo2,

 

I would have expected your order to have been dispatched by now. Please get in touch with Customer Care so we can check the status of your order.

 

Enjoy your game when in arrives. 🙂

 

James