Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15529 Views
  • 51 replies
  • 65 Helpful

A few questions about adding a ps4 to my plan

I first tried placing an order for my phone online, but couldn't follow through because I'd need a photo Id to receive it at the door. I ended up having to go into branch to get my current phone.  Does anyone know if this would be the same if I was t...

PAC number

I want my pac number

Bute by Visitor
  • 556 Views
  • 1 replies
  • 2 Helpful

New sim card, new number?

I am coming back to London from my year abroad with Uni. I do not have a UK phone number because, despite having been an EE customer for 3 years, my number has been deactivated. I am now trying to order a new sim card with a sim only deal, I have add...

Resolved! make atotal payment of add on accessories

hi can someone let me know if i can make one payment for the rest of my add on accessories.it's two smartwatches added to my plan and it is 4 months remaining .can i pay off them ? thanks 

Sorry, we can't show your order details right now.

since ordering a new phone a few days ago I haven't heard a thing. I've gone on to 'track my order' and see this response, which doesn't help at all. I'll give it a couple of days, then take my business elsewhere.

Derek485 by Visitor
  • 660 Views
  • 1 replies
  • 0 Helpful

Galaxy Watch Order. No Update

Have not had a update text for my order. Unable to track device as well. Called EE but no further info as to stock levels/eta. 

chrpea10 by Visitor
  • 401 Views
  • 1 replies
  • 0 Helpful

Purchased on a suspended account?

Hello, I lost my sim, so my account was suspended. However, I ordered a cheap, back-up PAYG phone to see me through the rest of the year.  This order has not shown up on my bank statement (not even as pending), with EE customer support also not being...

mich23 by Investigator
  • 453 Views
  • 3 replies
  • 1 Helpful

Feedback

Hi,   I just want to leave a compliment for a member of staff working at Merthyr Tydfil. Her name is Niamh xxxx.   She resolved my issue with my BT Sport app whilst working from home and dealing with her own technical issues and I believe that the pr...

GM19 by Visitor
  • 796 Views
  • 1 replies
  • 1 Helpful

Ordered an add on accessory still had no dispatch info

So I ordered Breath of the wild for the switch as an add on accessory days ago the pre payment came out and they sent a confirmation email and order number but I can't track anything and I've had absolutely no more emails about dispatch or even delay...