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Ordered additional device and SIM almost a month ago. Nothing arrived yet…

NikiS
Visitor

Got an order number but nothing more…

What is going on?

Don’t mind everything being late due to current times, but no communication at all?

Any way to contact someone other than on hold for a few hours?

1 REPLY 1
Profile closed
Not applicable

Hi @NikiS 

 

Welcome to the EE Community,

 

you can track your order by clicking on the link below

 

ORDER TRACKER  

 

If the tracker doesnt show any information  ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.