Ordered a news sim

[Anik]

Hi I ordered a sim today and they ask me to call a number. Is my EE order confirmed or not? 

[David]

Hi @Anik 

Welcome to the EE Community,

If you call the number they will be able to assist you with completing your order.

Thanks,

David.

[Anik]

If I don’t call will my order still be deleted or active

[David]

@Anik if they need to confirm any information and they can't confirm it with you the order will be cancelled.

[Anik]

So as long as I don’t call they won’t process my order and they won’t charge me anything right? And I would like to know how much time will EE hold my order for? 

[David]

@Anik you will need to confirm that information with the digital sales team.