Ordered a news sim

Anik
Investigator
Investigator

Hi I ordered a sim today and they ask me to call a number. Is my EE order confirmed or not? 

5 REPLIES 5
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Hi @Anik 

 

Welcome to the EE Community,

 

If you call the number they will be able to assist you with completing your order.

 

Thanks,

 

David.

If I don’t call will my order still be deleted or active

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@Anik if they need to confirm any information and they can't confirm it with you the order will be cancelled.

So as long as I don’t call they won’t process my order and they won’t charge me anything right? And I would like to know how much time will EE hold my order for? 

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@Anik you will need to confirm that information with the digital sales team.