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Gibbons272
Visitor

Hi

I recently went through the pay monthly plan on the samsung active 2 watch in black with no upfront cost. Stated that they was in stock too. This was on the 5th monday. After receiving an confirmation email that I will receive a text from Dpd. It's been 4 days and still nothing left it for 72 hours which I read on the website and if nothing please ring 150 or an 0800 number which I rang and got through to no one even staying on the one for a while at one point. 

 

Thanks nathan

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Gibbons272

 

Welcome to the community. 

 

Could you give our Mobile Care team a try today? They should be able to check your order and find out what's happening with it.

 

Let us know how you get on.


Chris