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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2971 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16180 Views
  • 51 replies
  • 65 Helpful

Order

HiI recently went through the pay monthly plan on the samsung active 2 watch in black with no upfront cost. Stated that they was in stock too. This was on the 5th monday. After receiving an confirmation email that I will receive a text from Dpd. It's...

Order Confirmation

I ordered the iPhone 11 Pro earlier as an upgrade, i’v had 2 confirmation emails with 2 different order numbers. Money hasn’t been taking from my account yet but when I tried tracking the order it doesn’t give me any available updates. I tried phonin...

CarmenCox by Investigator
  • 423 Views
  • 1 replies
  • 0 Helpful

Osprey mini power cutting out

Any ideas how I fix this or how I can ask for a new one? The device just uses up all its battery in moments and I'm struggling here. I'm disabled, so I really need online access 24/7.

gh6 by Visitor
  • 726 Views
  • 1 replies
  • 0 Helpful

DATA ALLOWANCE ADDITIONAL TOP UP FOR 4g iNTERNET HOME DEVICE

Hi Can anyone explain what the data allowance top-up means for £35 and £50 with the 4G Home Router.  It does not tell you how many GB it gives you and I don't understand what the different is from the other options except the other options state how ...

Boots8642 by Investigator
  • 667 Views
  • 1 replies
  • 0 Helpful

Where is my order?

Hi, I’ve ordered my EE sim only contract on Sunday, I’m moving from Vodafone I have given my PAC code to keep my number its now Friday and the only thing I have received from EE is a survey asking to rate the delivery of my sim. I also gave the error...

A_sohal by Visitor
  • 440 Views
  • 1 replies
  • 0 Helpful

New sim temp number

Can I simply use the temporary number that comes with my new sim rather than porting my old number over?

Resolved! No SIM with new phone.

Hi I ordered a new contract phone and it came no SIM card and I am having real problem with getting hold of anyone.Very poor service.

TopTezz by Visitor
  • 2654 Views
  • 1 replies
  • 1 Helpful

Unsure whether upgrade has gone through

Hi, I've placed an order to upgrade my S9 to the new S20 and I was just wondering how do I know if my order has gone through as I've received the confirmation but there has been no charge taken from my bank for the upfront yet and no sign on my ee ac...

Abbi1999 by Explorer
  • 470 Views
  • 3 replies
  • 0 Helpful

Free NHS Data

Hi My Name is Haley, I have already registered in April for NHS free Data but both my April and May's bill i was charged my normal monthly plan. I expected the April one to maybe be charged full price due to me not signing up for it until near the en...