Order

Ralphy123
Explorer

‎18-05-2020 09:45 AM

I ordered an Apple Watch and I received an email saying it would be dispatched within 1 day and I have no received any other information to when it will be delivered I understand everything going on I was just wondering when it will be here 

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4 REPLIES 4
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‎18-05-2020 12:10 PM - edited ‎18-05-2020 12:12 PM

Hi @Ralphy123 

 

Welcome to the EE Community,

 

you can track your order by clicking on the link below 

 

EE ORDER TRACKER  

 

If the tracker doesn't display any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

 

Thanks,

 

David.

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Leanne_T
EE Community Support Team

‎18-05-2020 12:34 PM

Hi @Ralphy123

 

Thanks for coming to the community.

 

When did you place the order?

 

Could you let me know the size and colour Apple Watch that you have ordered?

 

Speak soon 🙂

 

Leanne.

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Ralphy123
Explorer
In response to Leanne_T

‎18-05-2020 12:56 PM

Hello the EE order tracker does not work and it says it cannot be tracked at the moment I placed the order Thursday and it’s a white series 3 Apple Watch 38mm 

thankyou

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Leanne_T
EE Community Support Team
In response to Ralphy123

‎18-05-2020 01:03 PM

Hi there @Ralphy123

 

Thanks for coming back to us.

 

This is showing in stock as soon as your order has been processed you will get another email from us.

 

You will also get a text message from DPD the day before delivery of your watch 🙂

 

If you would like an update on your order, please give our Mobile Care team a call on 150 they can get this checked for you.

 

Leanne 🙂