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Order

Hulkslady
Investigator
Investigator

‎11-11-2019 07:32 PM

I have not received any more information about my order

0 Helpful
5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎11-11-2019 08:41 PM

Hi @Hulkslady 

 

Have you checked your junk/spam folder?

 

You can always call EE CS on 150 and find out about your order.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Hulkslady
Investigator
Investigator
In response to Northerner

‎11-11-2019 08:51 PM

Yh tried it's not there and when I try to track it says cant help right now. Calling is a last option for me. I have autism and don't like talking to strangers on phone and I can't find the chat bit I normally use. 

Thank you for you help though 

0 Helpful
Jon_K
Former EE Employee
In response to Hulkslady

‎12-11-2019 09:00 AM

Hi @Hulkslady.

 

Welcome to the community 🙂

 

You can find the link for our online chat team on our get in touch page, or in your My EE Account.

 

Hope this helps.

 

Jon

0 Helpful
Hulkslady
Investigator
Investigator
In response to Jon_K

‎12-11-2019 10:11 AM

I have looked and it's not there

0 Helpful
Jon_K
Former EE Employee
In response to Hulkslady

‎12-11-2019 10:33 AM

Hi @Hulkslady.

 

If you look under the EE section of the page, the chat buttons will appear when an advisor is available.

 

Jon